Walesbusiness.org

The Business Blog for Wales

Make sure you reduce your customers’ ‘online struggle’ (Comments Off)

5/18/15 •

Bad navigation and poor ‘findability’ are common examples but serious issues customers are encountering on business’ websites, leading to lost revenue of around £12bn annually in the UK. It’s happened to all of us. We need to do some last-minute shopping, so we power up a laptop and after five minutes of browsing online we […]